We welcome your questions about Quaker Rice Snacks products. The following are our most frequently asked questions.

Q. What is the history of Rice Cakes?

A. The first rice cakes were developed in Southeast Asia where rice has been grown for nearly 5,000 years. Rice cakes took off just as the mid-80s health craze began sweeping the nation. Suddenly, there was a huge demand for sensible snacks. Since the first plain rice cakes hit the market, manufacturers have launched a whole new era in rice cakes and rice snacks with flavors like caramel corn, cheddar cheese, and apple cinnamon.

Q. How are Quaker Rice Cakes made?

A. A rice cake is formed when heat and pressure are added to the grain causing it to expand abruptly. A portion of grain is set onto a round, metal pan-like a mini baking pan. As a hot cylinder presses down onto the pan, sizzling pressure is released. The heat is so intense that after only a few seconds, the grain makes a loud popping noise as it bursts. This process causes the grains to 'pop' and interweave. There are no oils, additives or binding ingredients used during this process. The flavoring is applied to the cake after it is formed.

Q. Are Quaker Rice Cakes made from whole grain?

A. The large Quaker Rice Cakes are made from whole grain hearty long brown rice. Every kernel of grain has three parts - the bran, endosperm and germ. This is what constitutes a "whole" grain. Some of the cakes are also made with degerminated corn, which is not whole grain. The germ is the storehouse or source of fat that naturally occurs in grains. The removal of the germ allows us to produce cakes that are low fat or fat free.

Q. Do Quaker Rice Snacks contain gluten?

A. We understand that individuals sensitive to gluten cannot digest even trace amounts of gluten. To date, the Food and Drug Administration has not defined the term "gluten free." Since so many of our products contain grain ingredients and many products are made in the same facility, we cannot guarantee that any particular product is entirely free of gluten.

Q. Where can I buy Quaker Rice Snacks?

A. You can find both Quaker Rice Cakes and Quakes Rice Snacks in your favorite local grocery store.

Q. Why can't I find my favorite variety of Quaker Rice Snacks?

A. We're sorry that you cannot find your favorite variety or flavor of Quaker Rice Snacks. Sometimes, grocery stores only carry a few flavors due to limited shelf space. You can always ask your local grocery store manager to stock your favorite Quaker Rice Snacks varieties and flavors.

Q. Can I get a free sample of Quaker Rice Snacks?

A. Unfortunately, we don't have the capability to distribute samples or process direct orders. You can find Quaker Rice Snacks at grocery stores nationwide.

Q. How long can you keep Quaker Rice Snacks?

A. On the back of the package, you'll find a "best before" date. We guarantee the quality of our product up until that date. For the freshest snacking experience, we suggest you eat the product within a few days of opening the bag. Once opened, Quaker Rice Snacks will hold their freshness best if stored in an airtight container. You can also reseal the bag with a chip clip or rubber band and store it in a cool, dry environment.

Q. Why is it recommended that I do not heat Quaker Rice Snacks in a toaster or microwave?

A. Because of the dryness of the product, we do not recommend that Quaker Rice Snacks be heated in a toaster, toaster oven or microwave.

Q. Are Quaker Rice Snacks Kosher certified?

A. Quakes Rice Snacks are not Kosher certified.

Q. I can't find Crispy Mini's any more. Do you still make this product?

A. Yes, but in 2001 we changed the name from Crispy Mini's to Quakes. You'll still find the same great Crispy Mini rice snacks you love in our new Quakes Rice Snacks package.